Privacy Policy

1. Introduction

This Privacy Policy explains how LMJT LTD (“we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit, use, or make a purchase from our website.

We are committed to protecting your personal data and respecting your privacy in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the EU GDPR where applicable.

2. Data Controller

The data controller responsible for your personal data is:

LMJT LTD
5 Teddington Avenue
Dalton, Huddersfield
England, United Kingdom
HD5 9HR
Email: support@fletchercooper.com

3. Personal Data We Collect

3.1 Device Information

When you visit our website, we automatically collect certain information about your device, including:

  • Internet browser type and version
  • IP address
  • Time zone
  • Cookie data
  • Pages viewed and browsing behaviour
  • Referring website or search terms

3.2 Order Information

When you make or attempt to make a purchase, we collect:

  • Full name
  • Billing and shipping address
  • Payment information
  • Email address
  • Telephone number

4. How We Use Your Personal Data

We use your personal data for the following purposes:

  • To process and fulfil orders
  • To communicate with you regarding your order or enquiries
  • To provide customer support
  • To detect and prevent fraud or misuse
  • To improve and optimise our website and services
  • To send marketing communications where you have consented

5. Legal Basis for Processing

We process your personal data under the following legal bases:

  • Contractual necessity (Article 6(1)(b) GDPR)
  • Legal obligation (Article 6(1)(c) GDPR)
  • Legitimate interests (Article 6(1)(f) GDPR), including improving our services and preventing fraud
  • Consent (Article 6(1)(a) GDPR), where applicable

6. Hosting and Platform Services

Our website is hosted by Shopify, which provides the e-commerce platform that enables us to offer our products and services.

Your personal data may be stored and processed through Shopify’s systems, which may be located outside the United Kingdom or European Economic Area (EEA). In such cases, appropriate safeguards are implemented, including Standard Contractual Clauses.

7. Payment Processing

Payments are processed securely through third-party providers, including PayPal, Klarna (including SOFORT), and Shopify Payments.

We do not store complete payment card details. Payment data is processed only as necessary to complete transactions and in accordance with applicable data protection and security standards.

8. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our website. These include:

  • Essential cookies necessary for site functionality and checkout
  • Analytical cookies to understand website usage
  • Marketing cookies for advertising and remarketing purposes

Shopify also places cookies required for secure operation and performance of the store.

You can control cookie preferences through your browser settings. Where required by law, we obtain your consent before placing non-essential cookies.

9. Sharing of Personal Data

We may share your personal data with trusted third parties where necessary, including:

  • Shopify (website hosting and infrastructure)
  • Payment processors
  • Delivery and logistics providers
  • Analytics and marketing service providers (where applicable)

All third parties are required to process your data in accordance with applicable data protection laws.

10. International Data Transfers

Your personal data may be transferred to and processed in countries outside the UK or EEA.

Where such transfers occur, we ensure appropriate safeguards are in place, including:

  • Standard Contractual Clauses approved by relevant authorities
  • Transfers to countries with adequacy decisions

11. Data Retention

We retain personal data only for as long as necessary to:

  • Fulfil the purposes for which it was collected
  • Comply with legal and regulatory obligations
  • Resolve disputes and enforce agreements

Retention periods vary depending on the nature of the data and applicable legal requirements.

12. Your Rights

Under applicable data protection laws, you have the following rights:

  • The right to access your personal data
  • The right to request correction of inaccurate or incomplete data
  • The right to request deletion of your personal data
  • The right to restrict or object to processing
  • The right to data portability
  • The right to withdraw consent at any time

You also have the right to lodge a complaint with a supervisory authority, such as the UK Information Commissioner’s Office (ICO).

13. Marketing Communications

Where you have provided consent, we may send you marketing communications relating to our products and services.

You may withdraw your consent at any time by:

14. Data Security

We implement appropriate technical and organisational measures to protect your personal data, including encryption, secure servers, and restricted access controls.

15. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time to reflect changes in our practices or legal requirements. Any updates will be published on this page.

16. Contact Information

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact:

LMJT LTD
5 Teddington Avenue
Dalton, Huddersfield
England, United Kingdom
HD5 9HR
Email: support@fletchercooper.com